Table 1 Principal component analysis

Cooperation (α = 0.89)

 Reporting alcoholic public consumption

0.751

 Recommending not to consume alcohol in street

747

 Reporting street fights

0.730

 Working with the police to improve neighbourhood safety

0.706

 Reporting suspicious activity

0.691

 C alling the police to report a crime

0.666

 Not allowing people to consume alcohol next the premises

0.638

 Providing information to capture a suspect

0.610

Procedural justice (α = 0.89)

 Being polite and cordial

0.793

 Letting them talk

0.793

 Listening

0.793

 Treating with respect

0.764

 Explain reasons

0.747

 Justify decisions

0.737

 Being neutral

0.302

Effectiveness (α = 0.90)

 Maintaining public order

0.842

 Preventing crime

0.828

 Responding quickly to emergencies

0.815

 Dealing with problematic people

0.794

 Attending drug trafficking problems

0.787

Legitimacy (α = 0.79)

 Sharing moral values

0.713

 Defending moral values

0.652

 Agreeing with what is good and wrong

0.651

 Obeying the police because it is right

0.602

 Obeying the police even if you don’t want to

0.472

% Variance

38,780

10,690

9,050

4,770