From: Automatically identifying the function and intent of posts in underground forums
Author intent | Description | Anonymised example |
---|---|---|
Positive | Posts which are helpful, give praise or encouragement, express amusement or a desire for a product/service | If service is available just follow the same procedure; nice design BTW |
Neutral | Posts which have no discernible sentiment, positive or negative | There’s currently number members registered |
Negative | Posts that state a negative opinion | I hate product not gonna use it |
Arbitrate | Posts containing admin-esque attempts to control discussion | If it’s a person, do not charge |
Vouch | Posts that give a positive review of someone’s product/service | Vouch for this person |
Gratitude | Posts that thank the authors of previous posts for their contributions | ty ty hope u enjoy |
Private message | Posts where the author suggests that communication continues through another channel such as Skype or MSN | Going to messaging-service you now |
Aggression | Posts that are abusive to the previous discussion participant(s) in some way | What the fuck are you talking about? |